Refund policy

Last updated: October 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact us through the enquiry form on this website and we will help you. Paddle's refund policy also applies to purchases.

Cancellation

You can cancel a monthly or annual membership at any time. Cancellation stops future charges; your access continues until the end of the paid period. Cancelling is separate from a refund request — if you are within the 30-day window, you can also request a refund as described above.

Launch programme

The Launch programme is billed as three monthly payments. The same 30-day money-back guarantee applies from your first payment date. If you cancel during the programme, no further monthly payments are charged and your access continues until the end of the last paid period.

Questions

If anything is unclear, contact us through the enquiry form before or after your purchase and we will help.